{"pv":2,"clss":"b50e747e-cf1e-4600-a914-1aa91bb2a765:0","clsv":"5dd47035-326f-4709-853b-5fd71e878550","clse":null,"conf":{"appId":1,"configuration":{"attributeRules":[{"name":"MyBell_Change_rate_plan_Confirmation_Step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/Confirm*","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_ICP_Confirmation_step","pageUrl":"*https*/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"#/confirm","selector":"#container","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyVirgin_Change_rate_plan_Effective_date_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/effective-date","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"DIV#error_occured","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Change_rate_plan_Addons_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/bundle-addons","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"brfLoadingIndicator","pageUrl":"https://mybell.bell.ca/Payment/MakePayment/Review","pageHash":"","selector":"DIV#brfLoadingIndicator","accessor":"payment_loading","accessorMethod":"attribute","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#card-security-codeError>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Phones_41test","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/device","selector":"H3#filter-heading","accessor":"title","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#mainContent>DIV>DIV:eq(2)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"IMEI_Error_Message3","pageUrl":"https://www.bell.ca/Mobility/Build_your_mobile_solution*","pageHash":"","selector":"DIV#imei-numberError","accessor":"outerText","accessorMethod":"property","maxLength":250,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#dob-required>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"HUG_Smart_Phone_Care_Step","pageUrl":"*https://*/HardwareSelection*","pageHash":"","selector":"#scp_label","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#input-cardError>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Test_EQ_MyBell_ICP_Plan_Cost_Per_Month","pageUrl":"https://mybell.bell.ca/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"","selector":"#container>SPAN>DIV>DIV:eq(2)>DIV:eq(0)>SPAN>DIV>DIV>SPAN>DIV:eq(5)>DIV:eq(0)>DIV:eq(1)>SPAN:eq(2)>DIV:eq(1)>SPAN>DIV:eq(2)>DIV:eq(1)>DIV:eq(1)>DIV>DIV:eq(2)>DIV","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_Technical_Difficulties_CA","pageUrl":"*","pageHash":"","selector":"#maincontent > div.container.liquid-container.txtCenter > h1","accessor":"innerText","accessorMethod":"property","maxLength":200,"sessionTerminator":false},{"name":"HUG_Device_Count_S","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/device","selector":"H3#filter-heading","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_HUG_Device_options_details","pageUrl":"*https://*/MyPlanAndFeatures/HardwareSelection*","pageHash":"","selector":"div.mobility-hug-select-device-plan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Bell_NumTransf_Check_Status","pageUrl":"https://soutien.bell.ca/mobilite/transfert-de-numero*","pageHash":"","selector":"A#CheckStatus","accessor":"check-status-button","accessorMethod":"constant","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_Test","pageUrl":"https://www.bell.ca/*","pageHash":"","selector":"div[role=\"alert\"][aria-live=\"polite\"][aria-atomic=\"true\"]","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Change_rate_plan_Confirmation_Step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/Confirm*","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Bell_EN_NumTransf_AccountInfo_ServerErrorOnSubmit","pageUrl":"https://support.bell.ca/Mobility/PortInRequest","pageHash":"","selector":"BODY>DIV:eq(3)>UL>LI:eq(0)>H2","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"imei_numberError","pageUrl":"https://www.bell.ca/Mobility/Build_your_mobile_solution*","pageHash":"","selector":"DIV#imei-numberError","accessor":"outerHTML","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_HUG_Confirmation_Step","pageUrl":".*/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/confirm*","selector":"#mainContent","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#dob-required>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Change_rate_plan_Confirmation_Step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/Confirm*","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"test_hug_device","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"","selector":"<h3 id=\"filter-heading\" class=\"title txtSize26 txtSize24-xs\"*","accessor":"innerText","accessorMethod":"property","maxLength":200,"sessionTerminator":false},{"name":"imei_summary_error","pageUrl":"https://www.bell.ca/Mobility/IMEI-Lookup","pageHash":"","selector":"SPAN#imei_summary_empty_error","accessor":"outerText","accessorMethod":"property","maxLength":250,"sessionTerminator":false},{"name":"MyBell_TVCS_Confirmation","pageUrl":"*https*/TV/Programming/Brochure*","pageHash":"#/Confirm*","selector":"#mainContent","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Bell_NumTransf_Check_Status","pageUrl":"https://support.bell.ca/mobility/number-transfer*","pageHash":"","selector":"A#CheckStatus","accessor":"check-status-button","accessorMethod":"attribute","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"SPAN#Tealeaf_oERR_CLASS","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Test_EQ_MyBell_ICP_Plan_Cost_Per_Month","pageUrl":"https://mybell.bell.ca/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"","selector":"#container>SPAN>DIV>DIV:eq(2)>DIV:eq(0)>SPAN>DIV>DIV>SPAN>DIV:eq(5)>DIV:eq(0)>DIV:eq(1)>SPAN:eq(1)>DIV:eq(1)>SPAN>DIV:eq(2)>DIV:eq(1)>DIV:eq(1)>DIV>DIV:eq(2)>DIV","accessor":"innterText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Autopay_Zero_HUG_Confirmation_MyBell_Web","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"","selector":"#mainContent>DIV:eq(0)>DIV:eq(3)>SECTION>DIV:eq(2)>DIV>DIV:eq(0)>DIV:eq(1)>DIV:eq(1)>DIV:eq(0)>SPAN>STRONG","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#card-security-codeError>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://validation-www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#mainContent>DIV>DIV:eq(2)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"ARF_Confirmation_Steps","pageUrl":"*https*/Mobility/MyPlanAndFeatures/Features*","pageHash":"#/Confirm*","selector":"#mybell-change-feature","accessor":"ARF_Confirmation","accessorMethod":"constant","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"","selector":"#mainContent>DIV>DIV:eq(1)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"IMEI_Error_Message","pageUrl":"https://www.bell.ca/Mobility/Build_your_mobile_solution*","pageHash":"#/Config/Device/Edit","selector":"DIV#imei-numberError","accessor":"outerText","accessorMethod":"property","maxLength":150,"sessionTerminator":false},{"name":"Test_EQ_MyBell_ICP_Plan_Cost_Per_Month","pageUrl":"https://mybell.bell.ca/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"","selector":"#container>SPAN>DIV>DIV:eq(2)>DIV:eq(0)>SPAN>DIV>DIV>SPAN>DIV:eq(5)>DIV:eq(0)>DIV:eq(1)>SPAN:eq(0)>DIV:eq(1)>SPAN>DIV:eq(2)>DIV:eq(1)>DIV:eq(1)>DIV>DIV:eq(2)>DIV","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_HUG_Add_ons_Step_CA","pageUrl":"*https://*/HardwareSelection*","pageHash":"#/detail","selector":"#mainContent>SPAN>SPAN:eq(1)>SECTION>SPAN>SPAN:eq(1)>SPAN>DIV:eq(1)>DIV>DIV:eq(0)>H2>SPAN","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"ConfirmationNumber_NL","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/confirmation","selector":"#mainContent > div.mobility-upgrade-hardware > div.mobility-hug-confirmation > section > div.border-gray2.pad-sm-30.autopay-pad-b-20.autopay-pad-b-md-0.pad-h-xs-15.flex-grid-no-spacing.two-col-with-border.borderRadiusAll10.autopay-border-md-none > div > div.col-12.autopay-d-md-flex.autopay-pad-md-30-force.autopay-margin-b-md-30-force.autopay-border-md-gray6.autopay-borderRadiusAll10-md > div:nth-child(1) > div > div > div.floatL.pad-15-left.float-none-xs.pad-l-xs-0 > p:nth-child(3) > span.txtBold","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Modify_channel_lineup","pageUrl":"https://mybell-p1.int.bell.ca/TV/Programming/Brochure","pageHash":"#/","selector":"BODY>DIV:eq(0)>HEADER>DIV>DIV:eq(1)>DIV>H1","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#input-cardError>P","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"SPAN#TechnicalErrorMessage","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"MyVirgin_Change_rate_plan_Addons_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/bundle-addons","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"ARF_Review_Steps","pageUrl":"*https*/Mobility/MyPlanAndFeatures/Features*","pageHash":"#/review-submit","selector":"#mybell-change-feature","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#mainContent>DIV>DIV:eq(2)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Change_rate_plan_Addons_step","pageUrl":"*","pageHash":"#/bundle-addons","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"test_hug_device_1","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"","selector":"//*[@id=\"filter-heading\"]","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyVirgin_Change_rate_plan_Review_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/review-submit","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBell_ICP_Add_or_remove_features_step","pageUrl":"https*/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"#/selectfeature","selector":"#container","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyVirgin_HUG_Monthly_rate_plan_Step","pageUrl":"*https://*/HardwareSelection*","pageHash":"","selector":"#rps_icrp_show_current_plan","accessor":"innerText","accessorMethod":"property","maxLength":50,"sessionTerminator":false},{"name":"MyBell_HUG_Monthly_rate_plan_Step","pageUrl":"*https://*/HardwareSelection*","pageHash":"","selector":"#filter-header>SPAN","accessor":"innerText","accessorMethod":"property","maxLength":50,"sessionTerminator":false},{"name":"Change_rate_plan_Review_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/review-submit","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Change_rate_plan_Effective_date_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/effective-date","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"MyBelI_ICP_Plan_Cost_Per_Month","pageUrl":"https://mybell.bell.ca/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"","selector":"#container>SPAN>DIV>DIV:eq(2)>DIV:eq(0)>SPAN>DIV>DIV>SPAN>DIV:eq(5)>DIV:eq(0)>DIV:eq(1)>SPAN:eq(*)>DIV:eq(1)>SPAN>DIV:eq(2)>DIV:eq(1)>DIV:eq(1)>DIV>DIV:eq(2)>DIV","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"imei_summary_error_direct_flow","pageUrl":"https://www.bell.ca/Mobility/IMEI-Lookup","pageHash":"","selector":"LI#errorSummary_IMEI_Field:not(.hidden)","accessor":"outerText","accessorMethod":"property","maxLength":250,"sessionTerminator":false},{"name":"MyBell_ICP_Installation_step","pageUrl":"https*/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"#/featureinstall","selector":"#container","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"SPAN#TechnicalErrorMessage","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"hug_device_count","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/device","selector":"H3#filter-heading*","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"ConfirmationNumber_wildcard","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/confirm*","selector":"#mainContent>DIV:eq(0)>DIV:eq(3)>SECTION>DIV:eq(2)>DIV>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(1)>P:eq(1)>SPAN:eq(1)","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"ConfirmationNumber","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection","pageHash":"#/confirmation","selector":"#mainContent>DIV:eq(0)>DIV:eq(3)>SECTION>DIV:eq(2)>DIV>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(1)>P:eq(1)>SPAN:eq(1)","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"DIV#error_occured","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"ARF_EffectiveDate_Steps","pageUrl":"*https*/Mobility/MyPlanAndFeatures/Features*","pageHash":"#/effective-date","selector":"#mybell-change-feature","accessor":"ARF_Effective step","accessorMethod":"constant","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"#/review","selector":"SPAN#Tealeaf_oERR_CLASS","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Autopay_hug_clone","pageUrl":"https://mybell.bell.ca/Mobility/MyPlanAndFeatures/HardwareSelection*","pageHash":"","selector":"#mainContent>DIV:eq(0)>DIV:eq(3)>SECTION>DIV:eq(2)>DIV>DIV:eq(0)>DIV:eq(1)>DIV:eq(1)>DIV:eq(0)>SPAN>STRONG","accessor":"innerHTML","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"imeiNumberError","pageUrl":"https://www.bell.ca/Mobility/Build_your_mobile_solution*","pageHash":"","selector":"DIV#imei-numberError","accessor":"outerHTML","accessorMethod":"property","maxLength":120,"sessionTerminator":false},{"name":"MyBell_ICF_Review_step","pageUrl":"https*/Internet/ChangeFeatures/ChangeFeatures/SelectFeatures*","pageHash":"#/reviewfeature","selector":"#container","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"TSS_Overdue_test","pageUrl":"https://mybell.bell.ca/TSS/DALLink","pageHash":"","selector":"#divOverAccountBalance-tpl>DIV>DIV>P","accessor":"Test_TSS","accessorMethod":"attribute","maxLength":30,"sessionTerminator":false},{"name":"MyBell_ICP_Review_step","pageUrl":"https*/Internet/ChangeService/ChangeServices/SelectAService*","pageHash":"#/reviewpackage","selector":"#container","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"Change_rate_plan_Effective_date_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/effective-date","selector":"#myaccount-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://www.bell.ca/Order/Index*","pageHash":"","selector":"#mainContent>DIV>DIV:eq(1)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"Change_rate_plan_Review_step","pageUrl":"*https*/MyPlanAndFeatures/RatePlan*","pageHash":"#/review-submit","selector":"#mybell-change-rateplan","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false},{"name":"PaymentErrorMessages_HIT","pageUrl":"https://validation-www.bell.ca/Order/Index*","pageHash":"#/PaymentInformation","selector":"#mainContent>DIV>DIV:eq(2)>DIV>SECTION>DIV:eq(0)>DIV:eq(0)>DIV>DIV>DIV:eq(3)>H2","accessor":"innerText","accessorMethod":"property","maxLength":300,"sessionTerminator":false},{"name":"MyBell_TVCS_Review","pageUrl":"*https*/TV/Programming/Brochure*","pageHash":"#/Review","selector":"#mainContent","accessor":"innerText","accessorMethod":"property","maxLength":30,"sessionTerminator":false}],"thirdPartyAttributeRules":[{"urlMatcher":"vrs_bellca3_bellcanadawebprod","attributes":["c35","c14","c49","v64","v73","c10","v72","v56"]}],"remoteConfiguration":{"glassvox":[{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"e896f548-30aa-f241-0166-9fb531f24a59","versionId":"a37b615c-b5b8-4ed5-881b-09e0ddffc326","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"pages":[{"id":"9c3980e0-6215-a0ba-aea2-18351dd24eac","questions":[{"id":"0502fa20-1067-d38d-2927-09572f41f940","type":"multi","text":"What is the main purpose of your visit to My Account today?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"View/Pay my bill","value":null,"id":"9937d1cf-bd5a-b8bd-1d1e-979a11e84616","order":0},{"text":"View/Change Mobility usage","value":null,"id":"44fa9733-d7b9-181b-5204-3cf0fe84599c","order":1},{"text":"View/Change Internet usage","value":null,"id":"78c32330-8af0-5982-0768-565afbf5333c","order":2},{"text":"Change TV programming","value":null,"id":"699b399d-5b48-bcf7-05b2-7048db3c8538","order":3},{"text":"Other","value":null,"id":"f1e83f13-c64b-0c2d-c0ed-5585d5f252dd","order":4}]},{"id":"89ae48b6-8ad1-21d3-09cd-156cce547687","type":"single","text":"Were you able to accomplish your task?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Yes","value":null,"id":"c6a4bfec-496e-bfb9-7408-d0154bacc650","order":0},{"text":"No","value":null,"id":"98e27604-deae-50fc-7563-06db8cb1328a","order":1},{"text":"Not yet","value":null,"id":"8d9a8376-102d-6e93-5b9f-289afa653097","order":2}]},{"id":"f21259de-6cb0-f89a-7a9e-c13f652cdb9d","type":"csat","text":"Overall, how satisfied are you with Virginplus.ca?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"0131c8e3-2484-19c0-6b3e-2ee882fbce9c","type":"text","text":"Let us know how we can make My Account better.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]}],"forwardButtonLabel":"Send Feedback"}],"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/e896f548-30aa-f241-0166-9fb531f24a59.jpg?v=6c3bcccb-65bd-83c9-20fa-3c6c3d5c73ad","useImage":false,"aspectRatio":1.775,"imageWidth":40,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"Your feedback is important to us"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":"#FFFFFF"}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2332,"name":"Virginplus.ca - MyAccount (myAccount - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) A#s-provide-feedback","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/myAccount.*"],"modifiedAt":1760635355184},{"id":2333,"name":"Virginplus.ca - MyAccount (Home - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) #overviewcontainer>DIV>DIV>FOOTER>DIV>DIV>DIV:nth-of-type(2)>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(6)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/"],"modifiedAt":1760635320697},{"id":2334,"name":"Virginplus.ca - MyAccount (VR - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV>DIV:nth-of-type(2)>DIV:nth-of-type(1)>UL>LI:nth-of-type(11)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/.*\\\\/.*"],"modifiedAt":1760635223264},{"id":2335,"name":"Virginplus.ca - MyAccount (MyBill - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV>DIV:nth-of-type(4)>UL>LI:nth-of-type(11)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/.*\\\\/.*"],"modifiedAt":1760635163241},{"id":2336,"name":"Virginplus.ca - MyAccount (MyProfile - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) #virgin-profile-bg-color>FOOTER>DIV>DIV:nth-of-type(4)>UL>LI:nth-of-type(11)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/.*\\\\/.*"],"modifiedAt":1760635134655},{"id":2337,"name":"Virginplus.ca - MyAccount (Promotions - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) #contactusEnvUrl>UL>LI:nth-of-type(11)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/.*\\\\/.*"],"modifiedAt":1760635104036}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"dca12b1b-64b3-47bd-9fb8-ebcc851d59f2","versionId":"e121d281-5af2-4f9a-b39c-9cc99e7067c7","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"pages":[{"id":"5d066168-7c01-4d44-8ae5-d1211e5bf6a0","questions":[{"id":"f9eaabdf-e584-4907-a87a-4d1843eb085b","type":"multi","text":"What was the reason for your visit to Virginplus.ca today?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Browse products, services, and/or Hot Offers","value":null,"id":"ffae5ca2-041c-aec0-a6dd-cad771f49c07","order":0},{"text":"Make a purchase","value":null,"id":"c3036a66-9b81-453a-dc00-f76f11fd7c71","order":1},{"text":"Get support","value":null,"id":"f23be662-1f71-c188-baa9-ea6018c636fc","order":2},{"text":"Access My Account to add/make changes to my services","value":null,"id":"f5c07c47-455f-a180-24a8-25bdded53b22","order":3},{"text":"Other","value":null,"id":"f1e83f13-c64b-0c2d-c0ed-5585d5f252dd","order":4}]},{"id":"bd9ba2f2-6ce2-447a-814d-e1166db3d91b","type":"single","text":"Were you able to accomplish your task?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Yes","value":null,"id":"c6a4bfec-496e-bfb9-7408-d0154bacc650","order":0},{"text":"No","value":null,"id":"98e27604-deae-50fc-7563-06db8cb1328a","order":1},{"text":"Not yet","value":null,"id":"8d9a8376-102d-6e93-5b9f-289afa653097","order":2}]},{"id":"b656ef66-1830-4d8f-b1e5-af77f803082a","type":"csat","text":"Overall, how satisfied are you with Virginplus.ca?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"4da5d055-d189-4a5b-85dc-5c5a307885e1","type":"text","text":"Let us know how we can make your VirginPlus.ca visit better.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]}],"forwardButtonLabel":"Send Feedback"}],"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/dca12b1b-64b3-47bd-9fb8-ebcc851d59f2.jpg?v=fcb4cdfc-edb4-2ad1-e820-f8d8cac23c90","useImage":false,"aspectRatio":1.775,"imageWidth":40,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"Your feedback is important to us"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":null}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2324,"name":"Virginplus.ca - Shop (Generic - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/en\\\\/.*"],"modifiedAt":1760469143593},{"id":2325,"name":"Virginplus.ca - Shop (Benefits - EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/benefits\\\\.virginplus\\\\.ca\\\\/en\\\\/.*"],"modifiedAt":1760634269611},{"id":2331,"name":"Virginplus.ca - Shop (Buy flow- EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"A#s-provide-feedback","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/en\\\\/shop\\\\/index.*"],"modifiedAt":1760633751235}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"eb6a64f1-2b0f-4249-b33e-a371911669b9","versionId":"9c857795-f901-4c39-a170-04266b6634fe","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"pages":[{"id":"d7659d5c-eea0-4302-908d-9e77ccadd014","questions":[{"id":"351e2d29-6145-421b-bb02-252d3891fc07","type":"multi","text":"Quel énoncé s'applique le mieux au but de votre visite dans notre section Magasiner?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Magasiner ou vérifier la disponibilité de produits et services","value":null,"id":"63bd9167-d0f9-e3f5-b057-739e6c12d440","order":0},{"text":"Commander un produit ou un service","value":null,"id":"7989b5ce-d850-9516-5445-f8bed62c9908","order":1},{"text":"Obtenir du soutien","value":null,"id":"2bb8cdb9-aa2d-dc18-0b67-dbf9525cf683","order":2},{"text":"Accéder à MonCompte pour gérer mes services actuels ou en ajouter","value":null,"id":"5f3b0d6e-1e31-acc1-4ba0-5ac473530de2","order":3},{"text":"Autre","value":null,"id":"5f770c35-5c52-2dc6-7be8-b4be051080e6","order":4}]},{"id":"5cb46969-eb2a-4f1d-aa16-a921d8f60235","type":"single","text":"Avez-vous atteint le but de votre visite?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Oui","value":null,"id":"ea7f97ce-fc9e-80a6-b82b-dff4a4176081","order":0},{"text":"Non","value":null,"id":"2de64a56-e073-2a19-8b36-2c77a758b724","order":1},{"text":"Pas encore","value":null,"id":"e25f25c9-73b5-49ce-296d-11060964391d","order":2}]},{"id":"fb3f973b-0d22-46e7-8f1c-9e1fdc4ca176","type":"csat","text":"Dans quelle mesure êtes-vous satisfait(e) de cette page ?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]},{"id":"77193923-a79c-4cef-b6fb-515f5a958c53","type":"text","text":"Veuillez nous faire part de vos commentaires pour nous aider à améliorer la section Magasiner.*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]}],"forwardButtonLabel":"Soumettre"}],"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/dca12b1b-64b3-47bd-9fb8-ebcc851d59f2.jpg?v=fcb4cdfc-edb4-2ad1-e820-f8d8cac23c90","useImage":false,"aspectRatio":1.775,"imageWidth":40,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"Votre opinion compte"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":null}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2353,"name":"Virginplus.ca - Shop (Benefits - FR) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/benefits\\\\.virginplus\\\\.ca\\\\/fr\\\\/.*"],"modifiedAt":1760634259146},{"id":2352,"name":"Virginplus.ca - Shop (Generic - FR) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/fr\\\\/.*"],"modifiedAt":1760634149823},{"id":2351,"name":"Virginplus.ca - Shop (Buy flow- FR) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"A#s-provide-feedback","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/fr\\\\/shop\\\\/index.*"],"modifiedAt":1760634031196}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"38b1b66e-e21c-41be-aa68-56c07c20865e","versionId":"c0f0147e-d269-4279-bfcd-79c059fd9282","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"pages":[{"id":"5c7d19df-f634-46b9-9d8a-0d23644d22b2","questions":[{"id":"e8f6ff27-07bd-48b4-a661-182060399c2a","type":"multi","text":"What is the main purpose of your visit today?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Mobility support","value":null,"id":"9b124492-bb3c-932a-f488-4bcc3456f2c3","order":0},{"text":"Prepaid support","value":null,"id":"56e95327-0999-4c40-e2d0-9794a7653a52","order":1},{"text":"Internet support","value":null,"id":"0ed69eb6-8ee5-f849-5ba5-389d9c1953bf","order":2},{"text":"Tv support","value":null,"id":"e336b21c-9639-91fa-3861-c25791bd6fa5","order":3},{"text":"Billing and support","value":null,"id":"8c4eee26-307e-8765-0ac3-f8d689fa7f97","order":4},{"text":"Using My Account","value":null,"id":"96c7cd52-10a1-922c-333e-63a1e0b6736f","order":5},{"text":"Other","value":null,"id":"d55af7dc-7ea7-4c87-d857-de9124c4b587","order":100}]},{"id":"c61c684b-2a36-42e2-a607-0f44fd348af9","type":"single","text":"Were you able to accomplish your task?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Yes","value":null,"id":"c6a4bfec-496e-bfb9-7408-d0154bacc650","order":0},{"text":"No","value":null,"id":"98e27604-deae-50fc-7563-06db8cb1328a","order":1},{"text":"Not yet","value":null,"id":"8d9a8376-102d-6e93-5b9f-289afa653097","order":2}]},{"id":"eae2e6b1-126c-410e-9f8d-102f314a11a7","type":"csat","text":"Overall, how satisfied are you with Virginplus.ca?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"8bec6d17-4073-44e2-884c-76e3e48e68ef","type":"text","text":"Let us know how we can make your VirginPlus.ca visit better.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]}],"forwardButtonLabel":"Send Feedback"}],"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/38b1b66e-e21c-41be-aa68-56c07c20865e.jpg?v=feab06b4-24e4-3384-a8e4-e9c26f55e105","useImage":false,"aspectRatio":1.775,"imageWidth":40,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"Your feedback is important to us"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2301,"name":"Virginplus.ca - Support (EN) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/en\\\\/support.*"],"modifiedAt":1760468850609}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"82e91539-91c7-ae65-c49a-92e7a7d75961","versionId":"01c34b21-606b-4a71-9e0a-95766babf677","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"pages":[{"id":"d306fd70-401e-bbc4-a36d-36124aa55eff","questions":[{"id":"6bedc865-3375-258e-790b-a90d6a4f76a4","type":"multi","text":"Quel était la raison de votre visite dans notre section Soutien aujourd’hui?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Support mobilité","value":null,"id":"5a0db58f-b32e-6650-83e1-b2dab6957ce2","order":0},{"text":"Support prépayé","value":null,"id":"4dc450d7-4ce5-d36b-603b-d47206255037","order":1},{"text":"Support Internet","value":null,"id":"10e107ec-e9ec-cd00-dd82-9df317e2a6ad","order":2},{"text":"Support TV","value":null,"id":"26d1ead8-5e0b-42c4-f0f3-58a4ecfff080","order":3},{"text":"Facturation et support","value":null,"id":"a6b6296f-e628-4b01-0e96-2881903f54fe","order":4},{"text":"Utilisation de Mon Compte","value":null,"id":"e1e82625-fd51-5f3b-7f97-1f071dfbf3db","order":5},{"text":"Autre","value":null,"id":"4014ed0f-c7f6-46ef-e20b-9b36b9bc1f63","order":6}]},{"id":"4210d362-6cdb-ceae-e39b-d39c0bf64425","type":"single","text":"Avez-vous atteint le but de votre visite?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Oui","value":null,"id":"d32fc00c-f936-ae1f-ae42-6e34e5632c61","order":0},{"text":"Non","value":null,"id":"1911a2e5-06d9-c3e0-80a9-8825ffccd26d","order":1},{"text":"Pas encore","value":null,"id":"b94d48c0-6e5f-27ad-5453-8b0d8abe3458","order":2}]},{"id":"9e8c30ab-cd81-795b-9381-a7e742091779","type":"csat","text":"Dans quelle mesure êtes-vous satisfait(e) de cette page?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]},{"id":"f0bddaad-6199-db66-3deb-a4bf51b5df22","type":"text","text":"Veuillez nous faire part de vos commentaires pour nous aider à améliorer la section Soutien.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]}],"forwardButtonLabel":"Soumettre"}],"header":{"image":"","useImage":false,"aspectRatio":1,"imageWidth":24,"imageHeight":24,"imagePosition":"center","imageName":"","customStyles":{"mainColor":"#000000"},"text":"Votre opinion compte"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":14,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"4px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2347,"name":"Virginplus.ca - Support (FR) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#footer>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(4)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.virginplus\\\\.ca\\\\/fr\\\\/support.*"],"modifiedAt":1760468697704}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text"],"surveyId":"15b007c5-08d4-4a69-a42b-ca467436e7fd","versionId":"2f280a30-510a-4710-b6ff-4a8cde82558d","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"pages":[{"id":"7fbcbcb1-7164-418f-a990-783033445950","questions":[{"id":"f167802b-63d2-4a36-84aa-b04a109933bd","type":"multi","text":"Quel était la raison de votre visite sur MonCompte aujourd’hui?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Voir/Payer ma facture","value":null,"id":"64d3d457-2192-95a2-82d8-9dc562807ea6","order":0},{"text":"Voir ou modifier mon utilisation (Mobilité)","value":null,"id":"a5dd8caa-3617-625e-1a95-512c817a62a5","order":1},{"text":"Voir ou modifier mon utilisation (Internet)","value":null,"id":"2764f97a-9c36-66cf-3517-43b3225e77b9","order":2},{"text":"Modifier ma programmation télé","value":null,"id":"6a35ecf1-02ff-f07f-864d-83a5e78f5858","order":3},{"text":"Autre","value":null,"id":"2e429cda-10a7-0c3c-0fb3-fd5f312dff50","order":4}]},{"id":"5305c9d5-347c-4d67-9ec8-1f4f66fca71b","type":"single","text":"Avez-vous atteint le but de votre visite?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Oui","value":null,"id":"d0a15fb1-ee84-b9c8-4cfe-a38d32f4c394","order":0},{"text":"Non","value":null,"id":"ebb2394a-9191-148a-09d6-b47abc04bd7c","order":1},{"text":"Pas encore","value":null,"id":"c9651d36-c95e-66a4-8f73-56ec047d0edf","order":2}]},{"id":"6d7a3567-208f-4a0b-b092-bc4b65690a67","type":"csat","text":"Dans quelle mesure êtes-vous satisfait(e) de cette page ?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]},{"id":"59f0a7ea-dcfa-412b-bb73-345ad756fba6","type":"text","text":"Veuillez nous faire part de vos commentaires pour nous aider à améliorer MonCompte*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]}],"forwardButtonLabel":"Soumettre"}],"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/e896f548-30aa-f241-0166-9fb531f24a59.jpg?v=6c3bcccb-65bd-83c9-20fa-3c6c3d5c73ad","useImage":false,"aspectRatio":1.775,"imageWidth":40,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"Votre opinion compte"},"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":""},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":"#FFFFFF"}},"jsonVersion":1,"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2304,"name":"Virginplus.ca - MyAccount (Combined) - Click on 'Provide Feedback'","match":[{"action_type":"user_action","elementPattern":"#overviewcontainer>DIV>DIV>FOOTER>DIV>DIV>DIV:nth-of-type(2)>DIV>DIV>DIV:nth-of-type(1)>UL>LI:nth-of-type(6)>A","actionPattern":"click"},{"action_type":"user_action","elementPattern":"#contactusEnvUrl>UL>LI:nth-of-type(11)>A","actionPattern":"click"},{"action_type":"user_action","elementPattern":"BODY>FOOTER>DIV>DIV:nth-of-type(4)>UL>LI:nth-of-type(11)>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/myaccount\\\\.virginplus\\\\.ca\\\\/.*"],"modifiedAt":1759806267775}],"delay":3,"threshold":1,"surveyFrequency":0,"surveySampling":100}}]},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["single","text","csat"],"surveyId":"52aae9c1-ec57-eb92-2e37-0f489a0629c1","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2339,"name":"FR Bell.ca - MyBell - Click on \"Site Feedback\"","match":[{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] BODY>FOOTER>DIV:nth-of-type(1)>DIV:nth-of-type(2)>DIV:nth-of-type(4)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/mybell\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760026537615},{"id":2322,"name":"FR Bell.ca - Shop (Home) - Click on 'Site feedback'","match":[{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] #footerLinksSectionContact>LI:nth-of-type(4)>BUTTON","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/"],"modifiedAt":1760028980620},{"id":2341,"name":"FR Bell.ca - Shop (Search & Shipping) - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] BODY>FOOTER>DIV:nth-of-type(2)>DIV:nth-of-type(3)>DIV:nth-of-type(3)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760030966629},{"id":2342,"name":"FR Bell.ca - Shop (Standard) - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] BODY>FOOTER>DIV:nth-of-type(3)>DIV:nth-of-type(3)>DIV:nth-of-type(3)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760036616689},{"id":2345,"name":"FR Bell.ca - Support - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] BODY>FOOTER>DIV>DIV>DIV>DIV:nth-of-type(1)>DIV:nth-of-type(4)>UL>LI:nth-of-type(5)>DIV>A","actionPattern":"click"},{"action_type":"user_action","elementPattern":"html[lang=\"fr\"] BODY>FOOTER>DIV>SECTION:nth-of-type(2)>DIV:nth-of-type(3)>NAV>UL>LI:nth-of-type(5)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/soutien\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1768581616869}],"delay":0,"threshold":1,"surveyFrequency":-1,"surveySampling":100}}],"versionId":"f3e9dbb2-36e1-4d1a-bfb3-12377a46835e","pages":[{"id":"2c31c4ac-811f-aac4-5f77-92d0c813e695","questions":[{"id":"ed774e7b-2458-f0c2-a7b6-93312940b60d","type":"single","text":"Veuillez sélectionner le sujet auquel se rapporte votre commentaire: ","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Commentaire positif – Partagez ce que vous avez apprécié dans votre expérience.","value":null,"id":"aa6eb966-8b35-2969-c71b-2e3056318e37","order":0},{"text":"Suggérez une amélioration – Dites-nous ce qui pourrait rendre le site web meilleur. ","value":null,"id":"5c4c13f0-d329-32ba-e4c1-e4c7dcfdd1b3","order":1},{"text":"Signaler un problème – Informez-nous d’un incident que vous avez rencontré. ","value":null,"id":"52f24483-6698-6262-24ea-c585e4dd8b24","order":2}]},{"id":"68107b96-853e-7d21-c841-23cd5f54c9f4","type":"text","text":"Nous sommes ravis que vous ayez apprécié votre expérience!","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"ed774e7b-2458-f0c2-a7b6-93312940b60d","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"aa6eb966-8b35-2969-c71b-2e3056318e37","operator":"is"}}]}]},"placeholder":"Veuillez partager ce que vous avez aimé et ce que nous pourrions faire pour l’améliorer encore davantage.","options":[]},{"id":"d6624987-35c8-0703-b194-0a53182310d0","type":"text","text":"Vous avez une excellente idée ? Dites-nous comment nous pouvons améliorer votre visite!","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"ed774e7b-2458-f0c2-a7b6-93312940b60d","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"5c4c13f0-d329-32ba-e4c1-e4c7dcfdd1b3","operator":"is"}}]}]},"placeholder":"Veuillez partager la fonctionnalité ou l’amélioration que vous aimeriez voir prochainement.","options":[]},{"id":"9c9921e4-786e-b139-6890-a50ea671f59f","type":"text","text":"Quelque chose n’a pas fonctionné ? Faites-le nous savoir afin que nous puissions le corriger.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"ed774e7b-2458-f0c2-a7b6-93312940b60d","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"52f24483-6698-6262-24ea-c585e4dd8b24","operator":"is"}}]}]},"placeholder":"Veuillez préciser comment et où vous avez rencontré un problème.","options":[]},{"id":"925e6302-839f-d654-84d0-84693b8c12b4","type":"csat","text":"Dans quelle mesure êtes-vous satisfait(e) de votre expérience aujourd’hui? ","required":false,"customStyles":{"mainColor":null,"ratingIconColor":"#1C65A7"},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"ed774e7b-2458-f0c2-a7b6-93312940b60d","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"aa6eb966-8b35-2969-c71b-2e3056318e37","operator":"is"}},{"operator":"or","valueToMatch":{"value":"5c4c13f0-d329-32ba-e4c1-e4c7dcfdd1b3","operator":"is"}},{"operator":"or","valueToMatch":{"value":"52f24483-6698-6262-24ea-c585e4dd8b24","operator":"is"}}]}]},"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]}],"forwardButtonLabel":"Soumettre"}],"translations":{},"header":{"image":"","useImage":false,"aspectRatio":1,"imageWidth":24,"imageHeight":24,"imagePosition":"center","imageName":"","customStyles":{"mainColor":"#E8E9EB"},"text":" Nous aimerions connaître votre avis! "},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":21,"fontFamily":"Arial","color":"#000000","bold":true},"questions":{"fontSize":15,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":14,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#3629CF","borderRadius":"4px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["single","text","csat"],"surveyId":"f833dfff-ad03-b8c7-f46c-8d8903aeea18","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2300,"name":"ENG Bell.ca - MyBell - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV:nth-of-type(1)>DIV:nth-of-type(2)>DIV:nth-of-type(4)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/mybell\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760027624540},{"id":2340,"name":"ENG Bell.ca - Shop (Home) - Click on 'Site feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) #footerLinksSectionContact>LI:nth-of-type(4)>BUTTON","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/"],"modifiedAt":1760029543581},{"id":2323,"name":"ENG Bell.ca - Shop (Search & Shipping) - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV:nth-of-type(2)>DIV:nth-of-type(3)>DIV:nth-of-type(3)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760030882144},{"id":2298,"name":"ENG Bell.ca - Shop (Standard) - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV:nth-of-type(3)>DIV:nth-of-type(3)>DIV:nth-of-type(3)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/www\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1760036494970},{"id":2299,"name":"ENG Bell.ca - Support - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV>SECTION:nth-of-type(2)>DIV:nth-of-type(3)>NAV>UL>LI:nth-of-type(5)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/support\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1762280145168},{"id":2550,"name":"ENG Bell.ca - Support -  Contact us - Click on 'Site Feedback'","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV>DIV>DIV>DIV:nth-of-type(1)>DIV:nth-of-type(4)>UL>LI:nth-of-type(5)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/support\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1767892007374},{"id":2711,"name":"ENG Bell.ca - MyBell - Click on 'Site Feedback' - V2","match":[{"action_type":"user_action","elementPattern":"html:not([lang=\"fr\"]) BODY>FOOTER>DIV:nth-of-type(1)>DIV:nth-of-type(1)>DIV:nth-of-type(4)>UL>LI:nth-of-type(4)>DIV>A","actionPattern":"click"}],"urls":["https:\\\\/\\\\/mybell\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1775823964749}],"delay":0,"threshold":1,"surveyFrequency":-1,"surveySampling":100}}],"versionId":"c0af07a9-e8bf-4245-aa5e-6d501e1c09c8","pages":[{"id":"9742d240-702b-5a6f-34aa-27fae854bac5","questions":[{"id":"4bf830fa-a3a4-de05-a92c-d3e2024041f9","type":"single","text":"Please select the topic your feedback relates to:","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Positive feedback – Share what you liked about your experience.","value":null,"id":"eb13e69e-9b8d-ff02-6da1-adc3594d4b59","order":0},{"text":"Suggest an improvement – Tell us what could make the website better.","value":null,"id":"69dade03-4285-0f8d-7ecb-1117c4c598bd","order":1},{"text":"Report an issue – Let us know about a problem you encountered.","value":null,"id":"89d39c42-17f3-13f0-baa0-d6b1912daad1","order":2}]},{"id":"c8537a6b-81e8-9462-5f67-bd526a754860","type":"text","text":"We are glad you have enjoyed your experience!","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"4bf830fa-a3a4-de05-a92c-d3e2024041f9","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"eb13e69e-9b8d-ff02-6da1-adc3594d4b59","operator":"is"}}]}]},"placeholder":"Please share what did you like about it and what can we do to make it even better?","options":[]},{"id":"3b20ddcc-23f9-ab74-31a5-74a20e676466","type":"text","text":"Got a great idea? Tell us how we can make your visit better!","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"4bf830fa-a3a4-de05-a92c-d3e2024041f9","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"69dade03-4285-0f8d-7ecb-1117c4c598bd","operator":"is"}}]}]},"placeholder":"Please share what feature or an improvement you would like to see next.","options":[]},{"id":"e2655d88-b4e5-4f18-846f-21133c33f32c","type":"text","text":"Something didn’t work? Let us know so we can fix it.","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"4bf830fa-a3a4-de05-a92c-d3e2024041f9","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"89d39c42-17f3-13f0-baa0-d6b1912daad1","operator":"is"}}]}]},"placeholder":"Please provide specifics on how and where you have encountered a problem.","options":[]},{"id":"41be24dc-aa57-fc9f-de19-db7978b4e73f","type":"csat","text":"How satisfied are you with your experience today?","required":false,"customStyles":{"mainColor":null,"ratingIconColor":"#1C65A7"},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"4bf830fa-a3a4-de05-a92c-d3e2024041f9","type":"single","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"eb13e69e-9b8d-ff02-6da1-adc3594d4b59","operator":"is"}},{"operator":"or","valueToMatch":{"value":"69dade03-4285-0f8d-7ecb-1117c4c598bd","operator":"is"}},{"operator":"or","valueToMatch":{"value":"89d39c42-17f3-13f0-baa0-d6b1912daad1","operator":"is"}}]}]},"iconsType":"stars","showLabels":true,"options":[{"text":"Very unsatisfied","value":1},{"text":"Very satisfied","value":5}]}],"forwardButtonLabel":"Submit"}],"translations":{},"header":{"image":"","useImage":false,"aspectRatio":1,"imageWidth":24,"imageHeight":24,"imagePosition":"center","imageName":"","customStyles":{"mainColor":"#E8E9EB"},"text":"We’d love to hear from you!"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":21,"fontFamily":"Arial","color":"#000000","bold":true},"questions":{"fontSize":15,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":14,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"6px"},"submitButtonDesign":{"background":"#3629CF","borderRadius":"4px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["csat","text","nps"],"surveyId":"20433e5a-b807-f11c-29e6-27be9f6ea4fb","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":[],"pages":[{"url":"https://www.bell.ca/Bell-bundles/Checkout-Confirmation","regexString":""},{"url":"https://www.bell.ca/Bell-bundles/Add-services#/checkout/confirmation","regexString":""},{"url":"https://www.bell.ca/Order/Index#/OrderConfirmation","regexString":""},{"url":"https://www.bell.ca/Order/OrderConfirmation","regexString":""}],"excludedPages":[],"actions":[],"delay":0,"surveyFrequency":-1,"surveySampling":100,"threshold":1}}],"versionId":"dc86edbf-4656-4fc5-bd34-9fe795a5fbda","pages":[{"id":"d7de8360-51f2-14b2-43ba-695b1b7c0c6a","questions":[{"id":"e2e9b882-ee2b-c1e6-0f7d-92f6645de8db","type":"csat","text":"How would you rate your experience?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"10759cf7-c3d5-3e96-a8c4-d65b83ee1e4a","type":"text","text":"What is the reason for your score?","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]},{"id":"a0eba7c0-640d-4435-b7a3-125569b198c1","type":"nps","text":"How likely are you to recommend Bell?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"options":[{"text":"Not at all likely","value":0},{"text":"Extremely likely","value":10}]}],"forwardButtonLabel":"Submit"}],"translations":{},"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/20433e5a-b807-f11c-29e6-27be9f6ea4fb.png?v=0a1aba7d-bac8-9112-596f-8a4eaeeb79ae","useImage":false,"aspectRatio":1.75,"imageWidth":70,"imageHeight":40,"imagePosition":"left","imageName":"logo.png","customStyles":{"mainColor":"#F1F3F6"},"text":"How was your experience?"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#000000","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#00549A","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":"#FFFFFF"}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["csat","text","nps"],"surveyId":"2a23aafa-8ae7-41f5-b307-d4ee41ccf958","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":[],"pages":[{"url":"https://www.virginplus.ca/fr/activation/capture-postpaid-end.do?resultName=DIRECT","regexString":""}],"excludedPages":[],"actions":[],"delay":0,"surveyFrequency":0,"surveySampling":100,"threshold":1}}],"versionId":"c2a9b0be-e00e-4a07-9721-a468996bbc0a","pages":[{"id":"5421157e-5cb5-457d-9824-3a2dd528def2","questions":[{"id":"a41b3087-6404-4ae8-b05a-dafc02a1adea","type":"csat","text":"Comment évalueriez-vous votre expérience ?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]},{"id":"4779981c-65d6-4438-b4f2-3b411e336cdb","type":"text","text":"Que pourrions-nous faire pour améliorer votre expérience d’achat en ligne ?","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]},{"id":"2f75f0a1-c404-46f2-98e6-979a8e419d2b","type":"nps","text":"Recommanderiez-vous Virgin Plus ?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"options":[{"text":"Très improbable","value":0},{"text":"Très probable","value":10}]}],"forwardButtonLabel":"Soumettre"}],"translations":{},"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/f011d148-8b7d-bc85-2c26-e279f30ac84a.png?v=51ee3cfd-9f13-96b8-ec47-ec4ad880845f","useImage":false,"aspectRatio":0.9690721649484536,"imageWidth":39,"imageHeight":40,"imagePosition":"left","imageName":"logo.png","customStyles":{"mainColor":"#000000"},"text":"Qu'en pensez-vous?"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["csat","text","nps"],"surveyId":"69e2392e-4f4c-f690-90ef-2abdb1653725","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":[],"pages":[{"url":"https://www.virginplus.ca/en/activation/capture-postpaid-end.do?resultName=DIRECT","regexString":""},{"url":"https://myaccount.virginplus.ca/Eshop/SolutionBuilder/Internet/Confirmation","regexString":""}],"excludedPages":[],"actions":[],"delay":0,"surveyFrequency":0,"surveySampling":100,"threshold":1}}],"versionId":"506b544f-c2e8-4d2a-a15d-aeab5125bb03","pages":[{"id":"6c37a181-5c05-51c3-50c3-2f28bc22d6a0","questions":[{"id":"0a4842ec-4304-fd55-c5ab-c4d793c1e871","type":"csat","text":"How would you rate your experience?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"ddeae4e8-2384-d0e0-ecfc-fb26c6561cfc","type":"text","text":"How can we make your online shopping experience better? (optional)","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]},{"id":"7a6e735c-4045-56a6-fd93-86e259ea3695","type":"nps","text":"How likely are you to recommend Virgin Plus?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#E4181E"},"visibilityLogic":null,"options":[{"text":"Not at all likely","value":0},{"text":"Extremely likely","value":10}]}],"forwardButtonLabel":"Submit"}],"translations":{},"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/69e2392e-4f4c-f690-90ef-2abdb1653725.jpg?v=e24ff300-778b-e148-6d87-2b4e15cfc1d4","useImage":false,"aspectRatio":1.775,"imageWidth":71,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#000000"},"text":"How was your experience?"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#FFFFFF","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#E4181E","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","text"],"surveyId":"2fb7aaaa-8606-f23f-35da-4176fa8a37c1","thankyou":{"image":"default","text":"Thank you for your feedback, it helps us improve","customStyles":{"mainColor":null}},"languages":[{"languageCodes":["en"],"translationKey":"en","isDefault":true,"languageName":"English","isActive":true,"direction":"ltr"},{"languageCodes":["fr"],"translationKey":"fr","isDefault":false,"languageName":"French","isActive":true,"direction":"ltr"}],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":"By submitting the form, you allow your responses to be analyzed along with other data collected about your experience on our site. This allows us to better understand any issues you may have encountered and improve your future visits.","confirmButtonText":"Confirm","moreInformationButtonText":"More Info"},"triggers":[{"filters":{"struggle":[],"pages":[{"url":"https://subscription.bell.ca/customer/cancel-subscription/confirm*","regexString":""},{"url":"https://abonnement.bell.ca/client/annuler-abonnement/confirmation/*","regexString":""}],"excludedPages":[],"actions":[],"delay":0,"surveyFrequency":-1,"surveySampling":100,"threshold":1}}],"versionId":"b04ff5a6-6a3b-4556-aebd-6052cfab855a","pages":[{"id":"06dd128c-e9ec-2724-56c6-6d579ef8d297","questions":[{"id":"3390b770-e07d-ed9e-6e33-bb02c6cd2b25","type":"multi","text":"Could you tell us your main reason for cancelling?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"randomizeOptions":false,"options":[{"text":"Prices are too high ","value":null,"id":"74f595dc-f1e9-dc31-eac4-a7eda4a134df","order":0},{"text":"I'm not using the service enough","value":null,"id":"e86efca4-3286-f486-a028-cfd53e9dc207","order":1},{"text":"Watched what I wanted, will reconsider in the future","value":null,"id":"ed297a7d-73b6-5ad3-6cd6-9875cd5a8379","order":2},{"text":"Trouble activating service or transferring existing service","value":null,"id":"f129c2ae-98bd-9b4b-cee9-e7ab45d570aa","order":3},{"text":"Technical issues (streaming quality, problems with Crave, Netflix or Disney app)","value":null,"id":"149c38e8-ffff-62c9-ae5e-4e4fee73e253","order":4},{"text":"Other","value":null,"id":"5367ea93-7dfc-97b5-a478-2c3e9097bca7","order":6}]},{"id":"fe11c868-bbe4-2d97-7600-a85e2644cf67","type":"text","text":"Please tell us more","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":{"stateIfConditionsMet":"show","questionsToMatch":[{"questionId":"3390b770-e07d-ed9e-6e33-bb02c6cd2b25","type":"multi","operator":null,"answersToMatch":[{"operator":null,"valueToMatch":{"value":"5367ea93-7dfc-97b5-a478-2c3e9097bca7","operator":"is"}}]}]},"placeholder":"Your feedback is appreciated","options":[]}],"forwardButtonLabel":"Submit"}],"translations":{"en":{"header":{"text":"We’re sorry to see you go","image":""},"thankyou":{"text":"Thank you for your feedback, it helps us improve"},"pages":[{"id":"06dd128c-e9ec-2724-56c6-6d579ef8d297","forwardButtonLabel":"Submit","questions":[{"id":"3390b770-e07d-ed9e-6e33-bb02c6cd2b25","text":"Could you tell us your main reason for cancelling?","type":"multi","options":[{"text":"Prices are too high ","value":"","id":"74f595dc-f1e9-dc31-eac4-a7eda4a134df"},{"text":"I'm not using the service enough","value":"","id":"e86efca4-3286-f486-a028-cfd53e9dc207"},{"text":"Watched what I wanted, will reconsider in the future","value":"","id":"ed297a7d-73b6-5ad3-6cd6-9875cd5a8379"},{"text":"Trouble activating service or transferring existing service","value":"","id":"f129c2ae-98bd-9b4b-cee9-e7ab45d570aa"},{"text":"Technical issues (streaming quality, problems with Crave, Netflix or Disney app)","value":null,"id":"149c38e8-ffff-62c9-ae5e-4e4fee73e253"},{"text":"Other","value":null,"id":"5367ea93-7dfc-97b5-a478-2c3e9097bca7"}]},{"id":"fe11c868-bbe4-2d97-7600-a85e2644cf67","text":"Please tell us more","type":"text","placeholder":"Your feedback is appreciated","options":[]}]}],"requiredQuestionAlert":{"text":"*Required question"},"closeSurveyTooltip":{"text":"Close"}},"fr":{"header":{"text":"Nous sommes désolés de vous voir partir. ","image":""},"thankyou":{"text":"Merci pour vos commentaires, ils nous aident à nous améliorer."},"pages":[{"id":"06dd128c-e9ec-2724-56c6-6d579ef8d297","forwardButtonLabel":"Soumettre","questions":[{"id":"3390b770-e07d-ed9e-6e33-bb02c6cd2b25","text":"Pourriez-vous indiquer la principale raison de votre annulation?","type":"multi","options":[{"text":"Les prix sont trop élevés","value":"","id":"74f595dc-f1e9-dc31-eac4-a7eda4a134df"},{"text":"Je ne me sers pas assez du service","value":"","id":"e86efca4-3286-f486-a028-cfd53e9dc207"},{"text":"J'ai regardé ce que je voulais, j’y repenserai plus tard","value":"","id":"ed297a7d-73b6-5ad3-6cd6-9875cd5a8379"},{"text":"Difficulté à activer le service ou à transférer un service existant","value":"","id":"f129c2ae-98bd-9b4b-cee9-e7ab45d570aa"},{"text":"Problèmes techniques (qualité de la diffusion en continu, problèmes avec l'application Crave, Netflix ou Disney)","value":"","id":"149c38e8-ffff-62c9-ae5e-4e4fee73e253"},{"text":"Autre","value":"","id":"5367ea93-7dfc-97b5-a478-2c3e9097bca7"}]},{"id":"fe11c868-bbe4-2d97-7600-a85e2644cf67","text":"Veuillez nous en dire plus. ","type":"text","placeholder":" Votre avis est apprécié.","options":[]}]}],"requiredQuestionAlert":{"text":"Question obligatoire"},"closeSurveyTooltip":{"text":"Fermer"}}},"header":{"image":"","useImage":false,"aspectRatio":1,"imageWidth":24,"imageHeight":24,"imagePosition":"center","imageName":"","customStyles":{"mainColor":"#E8E9EB"},"text":"We’re sorry to see you go"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Arial","color":"#000000","bold":true},"questions":{"fontSize":18,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":14,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#00549A","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["csat","text","nps"],"surveyId":"2660885e-7f2c-47ff-8b52-f44a846c0579","thankyou":{"image":"default","text":"Thank you for your feedback. Your submission has been received","customStyles":{"mainColor":null}},"languages":[{"languageCodes":["en"],"translationKey":"en","isDefault":true,"languageName":"English","isActive":true,"direction":"ltr"},{"languageCodes":["fr"],"translationKey":"fr","isDefault":false,"languageName":"French","isActive":true,"direction":"ltr"}],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":["action"],"pages":[],"excludedPages":[],"actions":[{"id":2696,"name":"ENG bell.ca Case Management Tile Click","match":[{"action_type":"user_action","elementPattern":"a[href^=\"#open-survey-lightbox\"]","actionPattern":"click"}],"urls":["https:\\\\/\\\\/mybell\\\\.bell\\\\.ca.*\\\\/.*"],"modifiedAt":1777579072091}],"delay":0,"threshold":1,"surveyFrequency":-1,"surveySampling":100}}],"versionId":"ed4f60d7-2cd6-49d5-8d24-463282ff44d1","pages":[{"id":"189d65e3-a005-4435-9c2d-2bee1522a623","questions":[{"id":"86e4764a-6052-4118-9bc5-afd3c539af44","type":"csat","text":"How would you rate your experience?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Not at all satisfied","value":1},{"text":"Completely satisfied","value":5}]},{"id":"ced2a028-553f-4d10-ad73-99026cc03578","type":"text","text":"What is the reason for your score?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]},{"id":"2f2da675-4a92-4c7f-a77b-b3f3716e9371","type":"nps","text":"How likely are you to recommend Bell?","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"options":[{"text":"Not at all likely","value":0},{"text":"Extremely likely","value":10}]}],"forwardButtonLabel":"Submit"}],"translations":{"en":{"header":{"text":"How was your experience?","image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/20433e5a-b807-f11c-29e6-27be9f6ea4fb.png?v=0a1aba7d-bac8-9112-596f-8a4eaeeb79ae"},"thankyou":{"text":"Thank you for your feedback. Your submission has been received"},"pages":[{"id":"189d65e3-a005-4435-9c2d-2bee1522a623","forwardButtonLabel":"Submit","questions":[{"id":"86e4764a-6052-4118-9bc5-afd3c539af44","text":"How would you rate your experience?","type":"csat","options":[{"text":"Not at all satisfied","value":1,"id":""},{"text":"Completely satisfied","value":5,"id":""}]},{"id":"ced2a028-553f-4d10-ad73-99026cc03578","text":"What is the reason for your score?","type":"text","placeholder":"Please do not enter any personal information (name, email, phone number, etc.).","options":[]},{"id":"2f2da675-4a92-4c7f-a77b-b3f3716e9371","text":"How likely are you to recommend Bell?","type":"nps","options":[{"text":"Not at all likely","value":0,"id":""},{"text":"Extremely likely","value":10,"id":""}]}]}],"requiredQuestionAlert":{"text":"*Required question"},"closeSurveyTooltip":{"text":"Close"}},"fr":{"header":{"text":"Qu'en pensez-vous?","image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/20433e5a-b807-f11c-29e6-27be9f6ea4fb.png?v=0a1aba7d-bac8-9112-596f-8a4eaeeb79ae"},"thankyou":{"text":"Merci pour votre retour. Votre réponse a bien été enregistrée."},"pages":[{"id":"189d65e3-a005-4435-9c2d-2bee1522a623","forwardButtonLabel":"Soumettre","questions":[{"id":"86e4764a-6052-4118-9bc5-afd3c539af44","text":"Comment évalueriez-vous votre expérience ?","type":"csat","options":[{"text":"Très insatisfait","value":1,"id":""},{"text":"Très satisfait","value":5,"id":""}]},{"id":"ced2a028-553f-4d10-ad73-99026cc03578","text":"Pour quelle raison avez-vous donné cette note?","type":"text","placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]},{"id":"2f2da675-4a92-4c7f-a77b-b3f3716e9371","text":"Quelle est la probabilité que vous recommandiez Bell?","type":"nps","options":[{"text":"Très improbable","value":0,"id":""},{"text":"Très probable","value":10,"id":""}]}]}],"requiredQuestionAlert":{"text":"Question obligatoire"},"closeSurveyTooltip":{"text":"Fermer"}}},"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/20433e5a-b807-f11c-29e6-27be9f6ea4fb.png?v=0a1aba7d-bac8-9112-596f-8a4eaeeb79ae","useImage":false,"aspectRatio":1.75,"imageWidth":70,"imageHeight":40,"imagePosition":"left","imageName":"logo.png","customStyles":{"mainColor":"#F1F3F6"},"text":"How was your experience?"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"center","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#000000","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#00549A","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":true},"footerStyles":{"mainColor":"#FFFFFF"}},"jsonVersion":1},{"targetDevices":["COMPUTER","MOBILE"],"selectedQuestionTypes":["multi","single","csat","text","nps"],"surveyId":"d6a9e87f-a86d-413e-b7c0-147ce8844950","thankyou":{"image":"default","text":"Merci pour votre retour. Votre réponse a bien été enregistrée.","customStyles":{"mainColor":null}},"languages":[],"privacy":{"anonymiseFeedbackPrompt":false,"privacyPolicy":"","messageText":null,"confirmButtonText":null,"moreInformationButtonText":null},"triggers":[{"filters":{"struggle":[],"pages":[{"url":"https://www.bell.ca/Forfaits-Bell/Ajouter-services/caisse/confirmation","regexString":""},{"url":"https://www.bell.ca/Forfaits-Bell/Caisse-Confirmation","regexString":""}],"excludedPages":[],"actions":[],"delay":0,"surveyFrequency":0,"surveySampling":100,"threshold":1}}],"versionId":"1e9f27da-cd94-4b3c-bc9a-72f289d90bea","pages":[{"id":"616c55f4-4bd7-4d39-bd30-30880beec4d0","questions":[{"id":"09b10e2f-f9f5-40d8-b21c-7c8cb116d0c3","type":"csat","text":"Comment évalueriez-vous votre expérience ?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"iconsType":"stars","showLabels":true,"options":[{"text":"Très insatisfait","value":1},{"text":"Très satisfait","value":5}]},{"id":"06f824b1-e23e-4c73-ab4b-754c93b0486f","type":"text","text":"Pour quelle raison avez-vous donné cette note?*","required":false,"customStyles":{"mainColor":null,"ratingIconColor":null},"visibilityLogic":null,"placeholder":"Veuillez n'inclure aucun renseignement personnel (nom, adresse de courriel, numéro de téléphone, etc.).","options":[]},{"id":"6a3e9efa-4263-1471-c4e1-e2420340654e","type":"nps","text":"Quelle est la probabilité que vous recommandiez Bell?*","required":true,"customStyles":{"mainColor":null,"ratingIconColor":"#00549A"},"visibilityLogic":null,"options":[{"text":"Très improbable","value":0},{"text":"Très probable","value":10}]}],"forwardButtonLabel":"Soumettre "}],"translations":{},"header":{"image":"https://cdn.gbqofs.com/voc-images/963ad825-0ee1-410f-87c6-b273d650f6a5/5280ee44-8dba-a0f3-1a42-8f88cac2ea67.jpg?v=6c33e3c0-5f72-b6e5-485e-c019e3c2d62c","useImage":false,"aspectRatio":1.4090520922288643,"imageWidth":56,"imageHeight":40,"imagePosition":"left","imageName":"logo.jpeg","customStyles":{"mainColor":"#F1F3F6"},"text":"Qu'en pensez-vous?"},"styles":{"textAlign":"center","textColour":"#141454","buttonBackgroundColour":"#0046CF","buttonTextColour":"#FFFFFF","whiteLabel":false,"fontFamily":"Arial","surveyDisplayPosition":"right","textStyles":{"mainTitle":{"fontSize":18,"fontFamily":"Trebuchet MS","color":"#000000","bold":true},"questions":{"fontSize":14,"fontFamily":"Arial","color":"#000000","bold":true},"answers":{"fontSize":13,"fontFamily":"Arial","color":"#000000"}},"backgroundDesign":{"background":"#FFFFFF","borderRadius":"12px"},"submitButtonDesign":{"background":"#00549A","borderRadius":"100px","color":"#FFFFFF","position":"center","fontSize":14,"fontFamily":"Arial","bold":false},"footerStyles":{"mainColor":null}},"jsonVersion":1}]},"recording":{"analyticsCaptureRatio":1.0,"playableSessionCaptureRatio":1.0},"hash":"c03de7d1"}},"usage":{"sessionQuotaBreach":false, "apiCallQuotaBreach":false, "customServerCallsBreach":false, "dataLimit": 4194304},"blockRecording":false,"uniqueLocationIdentifier":"1678140355","tenantId":"-917643780","appId":"1","rto":"c0"}